“Because Food and Family Never Had More In Common”
“Because Memories Are Savored When Shared”
Frequently Asked Questions
When are deliveries made? Deliveries are made on Sundays starting at 8pm. We will notify you when your order has left and is on its way.
Can we pick up our orders? Yes. Orders may be picked up on Sundays at 8pm. Please notify me in advance so that your delivery fee will be waived.
Can we modify our orders? All orders are prepared as is and we do not accommodate modifications at this time. Feel free to contact us to discuss further.
Do we have to pay a delivery fee? Yes. Delivery fees are $10.00 for Philadelphia County and $20.00 delivery fee for outside Philadelphia County.
What if we will not be home? No problem. If you will not be home at the time of delivery, please leave a cooler out front of your house (or location of your choice) and our delivery person will gladly load up your cooler. We also have cooler bags. If you are interested it is a one time $30.00 fee for a cooler bag which we will load up for you and leave outside your home. Each week, you leave your cooler bag out front and we will swap out with a fresh one.
Do you offer GLUTEN FREE or VEGAN OPTIONS? Unfortunately, at this time, we do not offer Gluten Free or Vegan options.
Do you offer low sodium dishes? We do not specifically make low sodium dishes, all of our meals are lightly seasoned with salt and all fresh herbs are used when preparing meals.
When do we make payments? Payments are to be made in advance. We accept Cash, Credit Card, PayPal and Venmo both at firstname.lastname@example.org. PayPal option is available through our website under payments.
Are the meals fully cooked? Yes. All meals are fully cooked within 24 hours of delivery and will stay fresh for up to 5 days.
Can meals be reheated? Yes. All meals can be reheated in the microwave or in the oven. To reheat in the microwave - place meal in a microwave-safe container and reheat to your liking. To reheat in the oven - place meal in an oven-proof dish, cover and bake at 350° for 25-30 minutes until it has reached your desired temperature.
How do I reheat soups? Soups can be reheated in the microwave or on the stovetop until it has reached your desired temperature.
Can the meals and/or soups be frozen? All meals can be frozen up to 2 months. I DO NOT recommendfreezing cream based dishes or soups. To freeze - place meal in a freezer-safe dish. Cover with saran wrap and cover tightly with heavy duty foil. To reheat frozen dish, remove saran wrap, re-cover with foil, place in an oven-proof dish in a 375° for 45-50 minutes.
When are menus issued? Menus will be issued on the Monday before the following week.
When are orders to be placed? Orders are to be placed by Wednesday at 3pm the week before. There will be NO orders taken after this time, this is so we can provide the best meals and service possible to each of our clients.
How do we place orders? We ask that you please place orders through our website. We will send a confirmation email that we have received your order with a PayPal.me link attached.